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How to Use geoPin

geoPin makes it easy to report local issues such as potholes, broken streetlights, or fly-tipping directly to your local council or service team.

1. Find the location
   Take a clear photo with your device’s GPS active to pinpoint where the issue is.
2. Describe the problem
   Select a type of issue, for example “pothole” or “streetlight not working”, to make sure the issue is routed to the correct department.
3. Add a photo
   Upload a clear photo showing the issue — this step is required for accurate reporting.
4. Submit your report
   The report will be sent to the appropriate local authority or service provider for review.
5. Track progress
   By providing your email address, some councils will send updates as they work on reported issues.

Tips for effective reporting

• Ensure the photo clearly shows the issue and that your GPS is active before submitting.
• Select the most appropriate issue type for faster resolution.

geoPin helps your community stay safe, clean, and well-maintained — every report you make contributes to real local improvements.